STX App Reviews

Dont purchase this iPhone app unless you have already bought the $395 additional module for your desktop Salon Transcripts (STX) software. I spent an hour trying to figure out how to pair the iPhone app with the database before calling STX customer support.

Great app love what Im able to do but I wish I could access client profiles because that is very important. Thats were we have client colour formulas. Also if you could take a pic with the iphone that would also be awesome instead of bringing the client to the front. Excellant app stx but if u could address these problems the app would be even better and if more use

Great idea in theory. When it does work, its awesome! Best thing our salon as ever had!! Problem is it works VERY intermittently. Always has trouble connecting to server and loading the schedule. It is hit and miss. I really wish Salon Transcripts would fix this. Even if it would connect 80 % of the time, Id put iPads at all my stations. Too bad, it is a really good app, just cant connect to data.

This app is a great idea and when it works, I love it! But at least half the time it wont connect. So frustrating when I see a client out and about and try to book them an appt and the app simply wont connect. Please fix!

We spent $1500 on the main program specifically because of the ability to use this app with it, but it is SOOOO frustrating that it only connects not even half of the time. PLEASE fix this. It would ROCK... if it worked!

So far we have bought this app for everyone in our salon and they are over the moon about having access to there schedule 24-7. Setting goals and keeping track of tickets helps boost sales and profits in our shop. Thanks STX for the great software:) Colin...

So convenient booking my clients at home but Almost ALWAYS logs off! Please please please fix!

Great App but need more features for owner information and stats. Please!

iOS only is a joke. No access to client profiles from app is a joke. $300/month for excessively limited use across platforms is a joke. $5 per app cost in addition to monthly fees is a joke. The app should be as functional as the desktop in this day as well as included in your astronomical fees. Your customer service when asked/challenged about this is deplorable. Youre lucky thus far. But we are actively looking for more comparable options. There are other systems that may not be exactly you. But they are a lot more willing to listen to consumer needs, a lot more affordable, a lot more inclusive, and a lot more accessible. A year and a half of no app updates?!?!?!?! Shame on you. No web based deployment that has easy transfer?!?!?!?! Shame on you. Times have changed. Apple isnt the golden child that it was once thought of. Its time you broaden your consumer base. Steve Jobs is dead. Cook is not the innovator. Your lead in this market is in jeopardy. Wake up and address your users. Nay...address the majority. Your shining star has faded. Its time for you to acknowledge the market. We are one salon of many that are looking to/and will replace you unless you make sweeping and dramatic user friendly changes QUICKLY

I am extremely happy that I can book directly from this app, but there is no way to adjust timing for services, which means that it is difficult to customize appointments remotely. There should also be an easier way to edit the time/date of previously booked appointments without completely cancelling them, and then rebooking them. This is actually a really big pain if the timing was customized on the main computer, then a change needs to be made remotely. There is no access to client profiles, so I am constantly having to lean over the shoulder of my busy front desk to get color formulas out of the main computer. All of those things tend to make this app sort of ok, but actually not terribly functional.

If my salon wasnt using this software I wouldnt bother. For as much as your paying for the software & app, youd think they can afford a team to update the app. The two most annoying things about this app is that: 1) You CAN NOT ADJUST length of service times 2) You CAN NOT EDIT appointment times ( appointment has to be deleted then you have to re enter client, service etc.) All this app is really good for is, checking your schedule and entering appointments. Pretty basic functions for a $5 app

Thanks for taking care of the connection and pairing issues that at times have previously bogged down this app. No problem with connection for several weeks now. And now with the specific button in the settings window, no more accidental unpairings. Ive always liked the app for the freedom from being tied to the front desk it gives me and now with these pesky issues solved, its a total winner.

Another home run for ST! I have been a dedicated user of the desktop software since the launch of the company. With our global society and mobile business climate it is amazing to have your business data at your fingertips. You can run into a client in the market and book themon the spot!! as far as price the iPhone app is less than a latte and the STX fee is about a dollar a day ..! Seriously people I cant believe anyone would comain about that. What is your time worth? Plus your clients will think you are uber cool and just think of all the referals you can book next time you are at a party! No more kitchen consultations just fire up your I phone & fill your book Ok enough! But I could go on Way to go team ST!! What an amazing App your book and client info whatever you are!! Love this App and great service from all at Stx This is the best thing to happen to stylists and salons in years

Works great! Please read before buying. It clearly says requires STX 2.5 or higher desktop application with iPhone module. For those who still have issues connecting make sure your server is hardwired not wireless. Make sure you have updated STX desktop and device version if available. Check sleep settings to make sure the server isnt sleeping. If its a laptop, dont shut the lid. The connectivity has greatly improved.

I love this app!! We have WiFi and it works perfectly all the time! All the people that are giving this app a negative review must not have a good internet connection. We have an iPad set up in the back room so the stylists can see when their guests have arrived and check to see their schedules without having to annoy the receptionists and we all love it! Stop hating and invest in some WiFi! Your guests will love being able to get some work done while theyre processing and your stylists will be happy they dont have to keep checking the front door every 60 seconds!!

As it is nice to have the app; the limited admin privileges are annoying at times. I would love to be able to retrieve and print reports. However this is an issue, my big problem is the log in/out function. Its location is poorly thought through on a user interface level. As you nav through calendar you continue to accidentally log yourself out; this is SO annoying its kind of a joke it has not been addressed before. All and all the app is poor to ok. STX please look into an iPad version as well.

Thanks STX for fixing the some of the issues most of us had. Connections it still a problem even though its better. iPad app is worthless. Its the same thing as for the I-touch and iPhone. The only plus is that you have a bigger screen. It would be nice to adjust the time for services. Adding a appointment could be a lot easier than zooming in on the calendar and hoping you get the right time. I agree with some of the other post that STX is starting to get greedy with there software. Mostly with there online services. I do not have it because of the $250 a month price. They are removing some of key items in the software and making it available through there online server. Bring back the admin part of the software so I can schedule my own back up!

Ok just installed STX, first thing I wanted to do to was put my mind at rest by getting the app to work which when you follow the steps and meet the system requirements it works perfect.... I nearly did not get STX because of the feed back/reviews on here, so dont be put off.. Now going through rest of features and transferring info etc will post again....

Im very disappointed. Its a great idea except when youre away from the salon and youd like to add delete or reschedule appointments. When your salon is closed and your computer is off for the weekend, the app is useless!! It doesnt work when youre logged out at work. I mean, whats the sense of that. The whole purpose is to always be able to book appts when you bump into a client and she/he wants to schedule something. It really ticked me off when I found out the hard way. AND $5.00???really??? For what???

Please move the log off button. I am always hitting it while trying to scroll thru my week.