STX App Reviews

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Easy as pie! Managers best friend!

The app is the perfect solution to making the program available to staff. They can see their daily totals, schedule, goals, book, color formulas, etc. etc. Makes being a manager easy as pie! BRAVO STX! Thank you!

A Slap in the Face to STX Users

STX is expensive. So I expect a lot more out of this app and its really lacking in functionality and polish. And even after the recent update, it doesnt even utilize the larger screen of the iPhone 5. What gives??? Update... Another update the day after the last one. Fixing bugs, are we? Although theres no mention of it in the update description (which matches the previous description). So now two updates since the release of iPhone 5 and still not supporting the larger screen OR building up the poor functionality. Ridiculous. STX, if you want to make a good app that will cause people to want to use your service, just contact some of your users and ask about what problems they have. Or just put a little bit of thought into it and youll easily come up with a hundred ways to make an app that people will want to use and actually want to recommend. It really wouldnt be that hard for you to make your existing customers happy and thereby bring in new customers. Update... Yet another update from STX and still no full screen support for iPhone 5! Update... Is it time to at least increase the screen size yet? By the way, has anyone responsible for this app ever run a salon?

Worthy criticism

Ladyhawk 87 number two enlist had a worthy criticism. I agree and think that should be looked at more closely listen to your customers. They are your target market.

Screen locked on vertical direction with iPad

The bug was fixed for entering prices but there is a new bug that is irritating.. As I keep my ipad propped up horizontally to view my schedule throughout the day, and my stx view will not turn with my ipad. Please fix!!!!

Booking

When booking new appointments on the iPad some open right up, others will not open. Theres no rhyme or reason as to which dates and times wont work. Seriously impedes productivity.

Should be better!

This is an expensive program and the ipad app is subpar. Its never been great, for example you cant see your week schedule, you cant move an appointment, you have to delete it and rebuild it, you cant look up client info, if you want to see their notes you have to build an appointment to do so and now to top it off its stuck in horizontal view, with the times cut off on the sides! Oh but wait, when I tap it to make an appointment the screen flips. Super annoying. The salon I rent at uses this program otherwise Id get something else.

Potential - but thats it.

Before you fire someone or breakup with them one of the things you might say is "There is a lot of potential, but its not working out." The things Ive never liked about the app are: - Lack ability to view/add client notes, it would be helpful to see saved formulas, etc. - The app crashes a lot. And Now the app is stuck in horizontal view. And you view client details unless youre in Landscape. Please fix or lose business!

Totes stoops

First of all, who makes a booking system/app only available on IOS???? Whoever is in charge of this company should be fired, to honestly create software thats ONLY available on ONE operating system. And Apple? Come on! This app only buys into this stupid idea people have that Apple is the best ever. So I had to go out and purchase some overpriced electronic just to access my schedule from home. Now that I actually have it, there is no way to access or edit client notes so everyone crowds around the computer at work just to make skin notes. Its possible to make appointments from he app but its really difficult and I just gave up. Totes stoops.

Served us well for 9 years

STX has worked really well for us, it keeps our staff connected and informed. You know when your client is checked in, even if you are in a facial. It is easy to keep client notes, you just have to go to the service date, then you know what date the notes are for. That is where I keep all my color formulas. It is true that I can only see one day at a time, but its my phone! My staff can book appointments, mark out their lunches, see their schedule from home. My clients book online in real time, no waiting for a confirmation email, the receptionist doesnt have to do any extra steps. Its expensive, but it is a big part of our success, so it has served us well.

Love stx from the computer but the app is terrible.

Half of the time it doesnt even work but when it does it is very limited as to what it will allow me to do. I usually end up having to call my salon and ask them to rearrange things for me because the app is just too basic.

Terrible app, unethical company

Bought app when first came out; didnt work because they didnt mention a $300.+ "module" was needed to add to ST software I already owned. Instead, went on monthly plan ($25) to access my records at work. TERRIBLE app, so eventually quit monthly fee. Had a computer problem recently so in emergency, thought Id reinstate app for the day, to access color formulas, appt book, retail info, etc but now insist on 190.00 fee, NO monthly plan. Desperate, I did it. Had to REPURCHASE app for iPhone, noticed Id have to purchase again to have on iPad. App is still horrible, and other issues with company that is dishonest. Watch out, they arent on the up and up.

Not happy!

Love the new layout n brightness but now I dont get alerts and the only way it updates when a client checks in is exiting the app n re opening.... Wish I didnt down load

Compatible with 6?

Are you going to upgrade the app so its compatible for the iPhone 6 & 6+??

Needs tweaking

This app has worked pretty well on my iPhone and iPad so far, I have been using it to book my clients for a couple of months now. There are limitations to it that drive me crazy. It would be nice to be able to change an appt length by dragging down another 15-30 minutes like you can on the full computer program for a client with a lot of hair that you need more time for. Right now I have fake services that say Additional 15 min that I add to the next time slot. It would also be nice to be able to see "week view" like on the computer when you are looking for an appt time for a client, not just a single day at a time. I have not had any of the crashing issues that other people have complained about.

Needs more access

Cant access my clients profile card on the app. Cant adjust appointments that are already booked you have to redo the whole booking process. Things like that. Needs more access that helps do hair quickly and efficiently without having to walk over to the computer and logging in. STX is amazing. The app needs work.

Meh

The last time I left a review, what I had an issue with it actually got fixed!! Thank you! As of right now I wish I could reschedule clients rather than having to cancel and then rebook. It would also be nice to extend the time on my clients appts. It is a bit frustrating only because as an independent stylist I am not fully able to operate independently away from the computers at work where typically our receptionists are and the main server is in the owners office as well.

ugh. this app is not up to par.

the computer program is pretty good yet o have to pay for an app that is not very functional. you need to integrate with iCal. you also need to allow us to pull down time on the app like the computer. weekly view and booking ahead like on the computer needs to happen. also allow us to go between this app and other apps seamlessly. *please update this app*

Problems

Not that great.. Its supposed to have notifications to each and every stylist every time a change occurs in the schedule but it doesnt. And, if the computer at the salon is off, the apps connected to it, will not be able to access any information on the scheduled. Over hall, lots need to be done to better this app.

Crashing!??!

As of this weekend, July 26 2015 and on, this app will not join their server! 3 days now. How the f*** am I supposed to make MY MONEY if I cant get my schedule? Dont download til they fix this!

$5 for an app that doesnt work.

One of the main reasons my salon switched our booking system over to STX was because we could DL the app to our phone, as stylist, and book on the go. The problem is that the app wont work for more than 5 mins. I have tried to log out, close the app, reboot the phone, and even deleted the app and re-download it. Still nothing works and after no more than 5 mins, the screen goes completely blank. Its so disappointing that it wont do the one thing we all wanted it for. Not to mention the fact that STX gets plenty of money from the salon and still charges $5 for an app that DOESNT WORK. If 0 stars were an option, thats the rating I would give considering the app does absolutely nothing but turn to a blank white screen.

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